Who we are
Cura Administrators (Pty) Ltd consults on and administers various groups’ health related products and funeral plans for clients throughout South Africa.
Our approach to our services is based on superior and continuing client service. This, in turn, flows from our sincere concern for every client and his or her family. We don’t just sell solutions; we create them.
Cura was established in 1997.
Core Functions
Through our extended network of reputable partners and brokers, we ensure:
- that we service our clients with the best and latest products available on the market, and
- that we have the innovation to develop bespoke solutions for any possible health care need.
Our valued partners include Constantia Insurance Company Limited, The Hollard Insurance Company Ltd, and The Hollard Life Assurance Company.
We professionally and meticulously administer all our products, including the processing of applications, the collection of debit orders, the assessments of claims and the payment of claims.
Our front and back office staff are well trained, motivated and efficient to handle any administration queries and to direct solutions or escalate problems to appropriate specialist levels for immediate attention.
Our Vision
Option 1: To become the administrator of choice for South African households across all cultures
Option 2: To have a Cura presence in every South African province and city
Our Values
- Caring
- Communicative
- Responsive
- Confident
- Ethical
- Intelligent
- Accurate
As a tangible demonstration of our commitment to our declared values:
All authorised representatives of Cura comply with the Financial Advisory and Intermediary Services (FAIS) Act, and are fit and proper to function professionally within the scope of the Act. Cura only deals with authorised financial services providers.
We have an internal client complaint resolution procedure in place to ensure that our clients’ problems are resolved effectively and within a reasonable time.
Our compliance status is of vital importance to us as it offers you peace of mind.
We are accredited, professional, and skilled and we always operate transparently and with integrity and loyalty towards our clients.
Cura Administrators (Pty) Ltd is an authorised Financial Services Provider (FSP no 26848), and is monitored by Moonstone Compliance Practise.
